For information or assistance with any of our products please contact us via e-mail at support@geocue.com or by telephone at 256-461-8289.

SERVICE PACKS FOR GEOCUE VERSION 5.0.18 RELEASE

1. Exit all GeoCue Clients and ensure that no background processing is being done on any GeoCue nodes.
2. Download the service pack ZIP file from the GeoCue Support web site and extract its contents to a local temporary folder on the GeoCue Server machine.
3. Run the extracted Install.exe file on the GeoCue Server machine.

NOTE: Local administrative privileges are required.

SERVICE PACKS FOR GEOCUE VERSION 4.1.23 RELEASE

1. Exit all GeoCue Clients and ensure that no background processing is being done on any GeoCue nodes.
2. Download the applicable service pack ZIP files from the GeoCue Support web site and extract their contents to the GeoCue Common Folder as defined in Database Manager. Be sure to retain the folder names when extracting so that a “Service Packs” folder and other subfolders under it are created in the GeoCue Common Folder location.
3. On each GeoCue Client node, run GeoCue. GeoCue will exit immediately and you will be notified that service packs are available and prompted to install.
4. Once the service packs are installed you may restart GeoCue and continue working.

NOTE: Local administrative privileges are required.